Privacy Policy – Gradingpoint

Privacy Policy Gradingpoint

Gradingpoint values your privacy. We handle personal data with care and only process it when necessary to provide our services, process orders, or comply with legal obligations.

We do not sell your personal data and do not provide it to third parties for their own commercial purposes.

This Privacy Policy applies to the use of www.gradingpoint.com and the services offered through our website.

1. What personal data do we process?

When you use our webshop or contact us, we may process the following personal data:

First and last name
Address and city
Email address
Telephone number
Order and purchase details
Payment details
Information you provide to us when contacting us
Technical information necessary for the operation and security of our website, such as IP address and browser information

We only process data that is necessary for the relevant purpose.

2. How do we use your data?

We use your personal data to:

Process and fulfil orders
Deliver orders
Process payments
Communicate with you regarding orders or enquiries
Maintain our administration and accounting records
Comply with legal obligations
Keep our website and webshop secure and functioning properly
Improve our services

If you voluntarily subscribe to a newsletter or other commercial communications, we may use your email address for this purpose. You can unsubscribe at any time using the unsubscribe link included in the relevant email.

3. Legal basis for processing

We process your personal data based on one or more of the following legal grounds:

Performance of a contract: for example, to process and deliver your order.
Legal obligation: for example, to meet our accounting and tax obligations.
Legitimate interest: for example, to secure and improve our webshop.
Consent: where consent is legally required, for example for certain types of communications.

4. Who do we share your data with?

We only share your personal data when this is necessary to provide our services or when we are legally required to do so.

This may include:

Webshop software providers: to operate and manage our webshop.
Hosting and email providers: to operate our website and email services.
Payment providers: such as Mollie, to process payments.
Delivery and logistics providers: such as PostNL, DHL, UPS and DPD, when necessary to deliver your order.
Administrative service providers: when necessary for our administration or legal obligations.

These parties only receive the information necessary to perform their services.

5. Cookies

Our website only uses functional cookies that are necessary for the proper functioning of the webshop.

These cookies may, for example, be used for the shopping cart, checkout process and other essential website functions.

We do not use cookies for personalised advertising or commercial tracking.

6. Security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse and unauthorised access.

Our website uses a secure SSL/TLS connection, and access to personal data is restricted where possible to persons and parties who need the information to perform their duties.

7. How long do we keep your data?

We do not retain personal data for longer than necessary for the purpose for which it was collected.

Some data must be retained for a longer period due to legal requirements. This includes certain information that forms part of our accounting and financial records.

When personal data is no longer required and there is no legal obligation to retain it, the data will be deleted or anonymised.

8. Your privacy rights

Subject to applicable privacy laws, you have the right to:

Request access to the personal data we hold about you
Request correction of inaccurate information
Request deletion of your personal data
Request restriction of the processing of your data
Object to certain types of processing
Receive your personal data in a portable format where the right to data portability applies
Withdraw consent where processing is based on your consent

You can exercise these rights by contacting us at info@gradingpoint.com.

To prevent personal data from being disclosed to the wrong person, we may ask you to verify your identity.

We will respond to your request within the applicable legal timeframe.

9. Automated decision-making

Gradingpoint does not use automated decision-making or profiling that produces legal effects or otherwise significantly affects you.

10. Complaints

If you have a complaint about the way we handle your personal data, please contact us first at info@gradingpoint.com.

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

11. Changes to this Privacy Policy

Gradingpoint may update this Privacy Policy from time to time, for example if our services or applicable laws change.

The most recent version of this Privacy Policy will always be available on this page.

12. Contact

If you have any questions about this Privacy Policy or how we process your personal data, please contact us.

Gradingpoint
Email: info@gradingpoint.com
Website: www.gradingpoint.com

Last updated: September 2026